Information
SHIPPING POLICY

Shipping Overview

At www.kstepvibe.shop, we prioritize seamless delivery to ensure your carefully curated selections arrive promptly and in perfect condition. Our team meticulously processes all orders within 1-2 business days, with a focus on quality control and secure packaging tailored to protect your items during transit. Whether you're refreshing your wardrobe essentials or upgrading your performance gear, our logistics partners guarantee reliable handling from dispatch to delivery.

Shipping Timeframe

Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity: Domestic shipments generally reach you within 5-7 business days, while international transit may require 10-20 business days. Seasonal demand or unforeseen logistical challenges may occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.

Shipping Costs

We offer transparent pricing aligned with industry standards:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Economy Shipping (10-15 Business Days): Automatically applies to orders exceeding $60, with no maximum cart value limitation. Additional expedited services may be available during checkout for time-sensitive deliveries.

Shipping Regions

Currently serving 30+ countries across North America, Europe, and select Asian territories. We regrettably cannot ship to embargoed regions or destinations with restrictive import policies. During checkout, our system automatically validates your address against serviceable zones. For specific country inquiries, please contact [email protected] prior to ordering.

Order Tracking

Upon shipment, you'll receive a confirmation email containing your unique tracking number and carrier links. Monitor progress directly through our partners' portals or via your account dashboard. Notifications are triggered at key milestones including dispatch, customs clearance (if applicable), and out-for-delivery stages. Should tracking information not update within 72 hours of receiving your shipment email, please check your spam folder before contacting support.

Delayed or Lost Shipments

While 98% of deliveries arrive as projected, occasional delays may occur due to weather, customs inspections, or carrier backlogs. If your package exceeds the estimated delivery window by 5+ business days, please email [email protected] with your order number. Our team will initiate trace procedures with the carrier and provide resolution options within 48 hours. Lost shipments are covered by our protection policy and will result in reshipment or refund at your discretion.

Customs & Import Duties

International customers are responsible for any applicable taxes, VAT, or import fees imposed by their local authorities. These charges are separate from your order total and are typically collected upon delivery. We declare all packages at actual purchase value and cannot mark items as "gifts" to circumvent regulations. For accurate duty estimates, consult your country's customs website prior to ordering. Note that refusal to pay these fees may result in package return or destruction.

Cart
Stylish Sneakers & Premium Boots | The Footwear Vault
Your cart is currently empty.